AMSTELVEEN, 17 juni 2008 – HP introduceert nieuwe Business Technology Optimization (BTO) software en Software-as-a-Service diensten waarmee bedrijven grip houden op het management van veranderingen en problemen bij business services en applicaties kunnen oplossen. Hiermee neemt de kans op downtime voor IT-organisaties significant af. De nieuwe software en diensten omvatten:
- HP Business Availability Center 7.5
- Release Control 4.0
- UCMDB 7.5
- Op ITIL V3 gebaseerde Configuration Management System oplossing
Met de nieuwe software kunnen klanten hun volledige change life cycle automatiseren doordat proces en uitvoering van veranderingen (zoals upgrades van applicaties en aanpassingen aan de infrastructuur) worden samengebracht. Afhankelijk van de grootte van de organisatie varieert het aantal technologische veranderingen van enkele honderden tot tienduizenden per week. Een belangrijk risico bij het beheren van deze veranderingen is het niet kunnen identificeren van potentiële conflicten of zogeheten change collisions, die plaatsvinden gedurende het review proces van de veranderingen en de uitvoering. HP’s geavanceerde decision-support oplossing, HP Release Control, voorheen HP Change Control Management, verlaagt dit risico verder door het geven van een real-time overzicht van alle veranderingen.
Eenvoudige identificatie en isolatie van problemen HP introduceert ook nieuwe integraties van business transaction management en technologieën voor de isolatie van problemen. Hiermee kunnen klanten problemen snel identificeren, nog voordat ze impact hebben op business services. Door issues van de eindgebruiker tot aan het infrastructuurcomponent te traceren, accelereren deze oplossingen de isolatie van problemen en het oplossen ervan.
Door deze nieuwe Business Service Management diensten, gecombineerd met een nieuwe op ITIL V3 gebaseerd Configuration Management System (CMS) oplossing, krijgen klanten een breder zicht op informatie over business services.
De nieuwe diensten worden gedemonstreerd op
HP Software Universe in Las Vegas, HP’s jaarlijkse software evenement voor klanten en partners.
“Het beheren van het spectrum van veranderingen gerelateerd aan een belangrijk IT-project is onmogelijk als je gebruik maakt van manuele veranderprocessen en spreadsheets,” zegt Sheila Bridge, senior director, IT Global Compliance and Controls, Kellogg Company. “Met de geïntegreerde oplossing van HP, inclusief HP Universal CMDB software, hebben we niet alleen ons grote IT-project op tijd afgerond, maar hebben we ook perfecte beschikbaarheid kunnen waarborgen.”
Industrieanalisten Gartner zegt hierover: “Het zorgen voor hoge beschikbaarheid maakt gecontroleerde veranderingen nodig, terwijl de integriteit en servicekwaliteit van de productieomgeving gewaarborgd moet worden. Organisaties kunnen deze kwaliteit niet bereiken zonder effectieve IT-veranderingen, configuratie en beheerprocessen.”
(1)-- vervolg in het Engels New solutions to automate the change life cycle
HP Release Control software, with new integrations across the HP Business Service Automation portfolio, helps customers make better change approval decisions and provides real-time visibility into change activity enabling customers to identify change conflicts during execution. By linking change process management to release execution, the software helps minimize service disruptions and lower the risk of change.
HP Consulting and Integration services are available to help customers automate change and configuration, as well as service asset and release management. These services leverage the HP Service Management Reference Model, which is based on ITIL V3 and best practices from more than 15 years of customer engagements.
New solutions to automate problem isolation and resolution With Business Availability Center 7.5, HP provides integrated business transaction management and advanced problem isolation to help IT better align with business priorities. By directly linking end-user experience to network path performance for faster resolution and more proactive management, customers can proactively manage and ensure consistent service quality.
Industry’s first ITIL V3-based Configuration Management System solution Traditional approaches to providing a consolidated view of how IT delivers business services are insufficient. Static configuration management databases are unable to support the real-time needs of today’s complex technology environments.
Recognizing these limitations, ITIL V3, co-authored by HP, recommends a federated, or data-sharing, approach for delivering a complete configuration management system. The new HP Configuration Management System solution helps break down information barriers across organizational silos, providing the right information in the right context to the right person.
“With customers demanding 24/7 access to transactions and services, IT operations can no longer afford costly service disruptions caused by mismanaged change,” said Ben Horowitz, vice president and general manager, Business Technology Optimization, Software, HP. “We deliver the complete solution that provides a consolidated view of change operations for impact assessment, improved decision support, change collaboration, automated execution and release.”
HP BTO Software as a Service offerings HP Software-as-a-Service offers customers a means to quickly and cost-effectively leverage the benefits of HP BTO software. HP SaaS is a managed service delivered through the Internet that helps customers maximize the full value of HP software products via best practices and ongoing support. HP Business Availability Center 7.5, Release Control 4.0 and UCMDB 7.5 will be offered through HP SaaS in July.
More information about the HP Business Technology Optimization for operations portfolio is available at
www.hp.com/go/itoperations as well as the online press kit at
www.hp.com/go/lasvegasevents2008.
About HP HP focuses on simplifying technology experiences for all of its customers – from individual consumers to the largest businesses. With a portfolio that spans printing, personal computing, software, services and IT infrastructure, HP is among the world’s largest IT companies, with revenue totaling $110.4 billion for the four fiscal quarters ended April 30, 2008. More information about HP (NYSE: HPQ) is available at
www.hp.com.
Note to editors: More news from HP, including links to RSS feeds, is available at
www.hp.com/hpinfo/newsroom/.
(1) Gartner, “Best Practices in Change, Configuration and Release Management,” Ronni J. Colville, Kris Brittain (August 9, 2007)Contactpersonen voor de redactie: Hewlett-Packard
Herbert Wormgoor
06 - 52494265
Herbert.wormgoor@hp.comof
Hill & Knowlton
Kalle Siebring
020 - 404 47 07
ksiebring@hillandknowlton.com
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