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IBM continues to set the pace in European IT market with market share gains in key sectors

IBM now outperforming server market and continues to lead in services, software, and with key industry alliances

Paris, May 20th 2003 - IBM today announced that a new report from Gartner puts IBM's eServer brand in joint number one spot for overall revenue share in the European server market in Q1 2003*.  According to Gartner, IBM gained almost 3 percent share in comparison to Q1 2002, whilst its nearest competitors lost share. IBM has seen this growth period being fuelled by hundreds of winbacks from competitors such as HP and Sun.  This new report serves to underscore IBM's growing momentum in key market sectors, worldwide and in Europe.  With increased focus on the roll-out of agenda-setting product and service offerings, such as the introduction last week of its new z990 mainframe (codenamed 'T-Rex'), IBM continues to gain momentum by helping its customers capitalise on a new era of 'on demand' e-business.

IBM has enjoyed some recent high profile wins and win backs from key competitors to help move its server market share position forward. In May, MFI, one of the UK's biggest furniture manufacturers and retailers selected IBM for its entire IT infrastructure.  Other recent high profile IBM eServer and storage system customer wins in Europe include:  Commerzbank, DaimlerChrysler, Audi, Nestle, Deutsche Telekom AG, Ferrari UK, Banco do Brasil UK, Toyota, and Alcatel.

In the services sector, IBM continues to lead the pack in Europe. IDC's latest report on the European services market, 'Top 100 European Outsourcing Deals of 2002'**, places IBM in the number one position for both quantity and value of outsourcing deals in 2002.  And recent customer wins in Q1 2003 have increased IBM's leadership position.  Building on last year's acquisition of PwC Consulting group, IBM has started the year with renewed focus by signing major, long term deals with Industry-leading companies.  For the first time in a financial quarter, more than half of IBM's overall revenues came from its services division in Q1 2003.  In this period, IBM signed more than $12 billion in services contracts worldwide, including a  $2 billion global outsourcing contract with Visteon.  IBM also extended its contract with AXA Group, a worldwide leader in financial protection and wealth management, to make a total deal worth around $1 billion. Throughout 2002 and early 2003, IBM services signings have increased in momentum - other new deals include JPMorgan Chase ($5 billion), Deutsche Bank ($2.6 billion),  and American Express ($4 billion). All of these customers have embraced IBM's e-business on demand model in order to become more flexible and responsive to market factors.

Underscoring this momentum is the continued success of IBM's strategic alliance partner program, which began in 2000 and created $4 billion of incremental revenue from the sale of IBM hardware, software and services associated with IBM's alliance partners, and which has grown dramatically in the last two years.  This revenue generation stems from IBM's decision in 1999 to exit the enterprise application software business and begin a strategy of striking alliances with industry-leading independent software developers - like PeopleSoft, Siebel, JD Edwards, SAP, i2 and Dassault. Today, the number of IBM strategic alliances has grown to more than 100, and In 2002, their revenue contribution to IBM grew to about $8 billion.

The momentum continued in the first quarter of this year, with associated alliance revenue up some 24% over Q1 2002. In software, in a separate annual market share report on middleware, Gartner Dataquest shows that IBM's WebSphere has scored a historic sweep of three infrastructure software categories.  In application servers, IBM has overtaken BEA for the No. 1 position in the market.  In portals, IBM has  raced ahead of SAP. And in integration, IBM has extended its lead and now owns more than double the share of the nearest competitor, Tibco.


* Gartner quarterly server presentation via ATC, "EMEA 1Q03 Server Market Analysis"

** Top 100 European Outsourcing Deals, April 2003.  Author Eamonn Kennedy and Khalid Irshad

Voor meer informatie:

Etta Pouw

Communications
IBM Nederland N.V.
Johan Huizingalaan 761
1066 VH Amsterdam
Tel: 020 513 4228
Fax: 020 617 7600


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