Salesforce.com, the global leader in on-demand Customer Relationship Management (CRM) services, has launched the sforce Toolkit for IBM WebSphere. Sforce, the world’s first on-demand application platform, allows enterprises and solution developers to customise, integrate and extend salesforce.com to create custom-tailored CRM solutions. With sforce Toolkit for IBM WebSphere, developers and enterprises can use WebSphere Application Server and WebSphere Studio Application Developer to build sophisticated CRM solutions. These systems allow key customer and sales information to be integrated across the enterprise, with a fraction of the time and effort required of software-only alternatives. The toolkit is available at
http://www.sforce.com, and is free for both salesforce.com customers and developers using Websphere.
"Using WebSphere with sforce allows us to meet the CRM requirements unique to our business, including integration with our existing AS/400 system," said Ron Wood, vice-president of Information Systems at CompBenefits Corporation. "We are able to combine the deployment benefits of salesforce.com and the development capabilities of WebSphere to quickly extend our key business applications with company- and industry-specific functionality. And since we can complete these tasks within our existing WebSphere environment, and using our current skills, the risk and costs of these projects are reduced."
"Together, sforce and the WebSphere platform demonstrate the power of using Web Services for building on-demand e-business solutions," said Bill Reedy, vice-president of WebSphere Business Development at IBM. "With the availability of this toolkit, enterprises can leverage the integration, portal and application development capabilities of WebSphere to meet their most demanding CRM requirements."
"IBM and salesforce.com share a common vision for how on-demand applications can transform the way companies use and integrate enterprise applications," said Marc Benioff, chairman and CEO of salesforce.com. "With this new sforce Toolkit, enterprises can use salesforce.com and WebSphere to realise the same benefits of simplicity and success using Web Services development that our 9,000 customers already enjoy in CRM deployment."
The sforce Toolkit for IBM WebSphere includes:
- Sforce Object Browser for WebSphere: Access to sforce Objects, schema definition and configuration information directly within WebSphere Application Studio Designer
- Integrated Help: sforce API reference documentation within WebSphere Application Studio Designer
- Sample Projects: J2EE code examples demonstrate common CRM integration and extension scenarios
Sforce powers salesforce.com, the on-demand Customer Relationship Management (CRM) service used by over 9,000 companies around the world. The open, secure and reliable sforce on-demand application server is the world’s first platform for creating client/service applications, and allows developers to customise, integrate and extend the salesforce.com user interface, business logic and data model to support their specific business requirements. Sforce also includes developer community and free salesforce.com Developer Edition, both available at http://www.sforce.com. Introduced in June 2003, sforce has been recognised with an Innovation Award 2003 from TMC Labs and judged 2003 Product of the Year by Customer Inter@ction Solutions magazine. Currently more than 50 solution providers, 300 enterprises and 1000 developers are already using sforce to extend salesforce.com and build new applications.
NOTES TO EDITORS
About salesforce.com
Salesforce.com is the world’s leader in delivering on demand applications. It offers the award-winning salesforce.com family of on-demand solutions for integrated sales force automation, customer service and support, marketing automation, document management, contract management, and analytics to help companies meet the complex challenges of global customer communication. It has also introduced sforce 2.0, the salesforce.com on demand application server that will change how applications are built as significantly as salesforce.com changed how applications are delivered. Sforce 2.0 allows developers to rapidly create, build and deploy new on-demand applications that are hosted by salesforce.com. Salesforce.com has received considerable industry recognition, including Editors’ Choice and two Five Star ratings from PC Magazine, two Deploy Awards from InfoWorld, two SIIA Codie Awards for best CRM, Editors’ Choice from TMC Labs, Computing Magazine’s Enterprise Product of the year for 2003, Forbes Magazine’s "Best of the Web," a Webby Business Award and the 2003 US Chamber of Commerce Corporate Stewardship Award. The company has more than 9,000 customers and 130,000 subscribers running its services in 11 languages. Founded in 1999, salesforce.com is headquartered in San Francisco, with offices in Europe and Asia. For more information please visit www.salesforce.com
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