Critical Path Appoints Al Shipp as President

"Al has a deep understanding of technology and a strong track record of driving sales by building lasting relationships with customers," said Critical Path CEO William E. McGlashan, Jr. "Critical Path's messaging and identity management solutions are helping our more than 1000 carrier, service provider and enterprise customers to reduce costs and solve critical business problems, and I believe we are well positioned to grow our business. I am confident that Al Shipp is the right executive to lead the organization as we continue to drive our revenue in the enterprise and carrier markets."

Shipp, 46, comes to Critical Path from Inktomi Corp., where he served as senior vice president of worldwide field operations, leading the company's professional services and consulting practice while also overseeing field marketing and customer support. Prior to this, Shipp spent two years at BEA Systems, Inc., where he was most recently president of the eCommerce Server Division, BEA's single largest division as measured by revenue. He had previously led BEA's worldwide sales organization, helping the company to become one of the fastest software companies ever to reach $1 billion in sales.

"Today's business executives have a singular focus when it comes to technology spending: 'Show me how this investment will improve my bottom line,'" said Al Shipp. "Critical Path's solutions, which address an enormous market opportunity, provide the quick return on investment that customers need in these tough economic times. I look forward to working with the strong global team that Critical Path has built to aggressively drive revenues around the world."
Before joining BEA, Shipp spent more than 17 years at IBM, where he rose to become vice president of sales for the Western region of the United States. In that position, he was responsible for driving sales of all IBM software in the region to more than $1 billion.

Shipp succeeds Pierre Van Beneden, Critical Path's departing president, who built a strong sales force over the past year and realigned it around the company's two target market segments — enterprise & government and carriers & service providers.

About Critical Path, Inc.
Critical Path, Inc. (Nasdaq: CPTH) is a global leader in digital communications software and services. The company provides messaging solutions — from wireless, secure and unified messaging to basic email and personal information management — as well as identity management solutions that simplify user profile management and strengthen information security. The standards-based Critical Path Communications Platform, built to perform reliably at the scale of public networks, delivers the industry's lowest total cost of ownership for messaging solutions and lays a solid foundation for next-generation communications services. Solutions are available on a hosted or licensed basis. Critical Path's customers include more than 700 enterprises, 190 carriers and service providers, eight national postal authorities and 35 government agencies. Critical Path is headquartered in San Francisco. More information can be found at www.criticalpath.net

Critical Path Forward-Looking Statements:
This press release contains forward-looking statements by the Company and its executives regarding endorsements of our product and service offerings by our customers and partners, the performance, security, scalability and interoperability of our product and service offerings, the ability of our customers to achieve cost savings in the provision of services, industry trends, market and customer requirements, the ability of our products and services to meet the business needs of our customers, the market for products and services like ours and the performance of our senior management in achieving strategic goals. The words and expressions "look forward to," "will," "expect," "plan," "believe," "seek," "strive for," "anticipate," hope," "estimate" and similar expressions are intended to identify the Company's forward-looking statements. These forward-looking statements involve a number of risks and uncertainties that could cause actual results to differ materially from those anticipated. These risks include, but are not limited to, our evolving business strategy and the emerging and changing nature of the market for our products and services, our ability to deliver on our sales objectives, the ability of our technology and our competitors' technologies to address customer demands, changes in economic and market conditions, unplanned system interruptions and capacity constraints, software and service design defects. These and other risks and uncertainties are described in more detail in the Company's filings with the U.S Securities and Exchange Commission (www.sec.gov) made from time to time, including Critical Path's Annual Report on Form 10-K for the fiscal year ended December 31, 2001, and the Quarterly Report on Form 10-Q for the quarter ended March 30, and June 30, 2002, all as may be amended from time to time.

Note to Editors: Critical Path and the Critical Path logo are the trademarks of Critical Path, Inc. All other trademarks are the property of their holders.

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Critical Path Contact Information:    
For Reporters:
Shane Dolgin
Public Relations
415.541.2661
shane.dolgin@criticalpath.net   For Financial Analysis:
Mike Bishop
Investor Relations
415.541.2619
mike.bishop@criticalpath.net  

Ernst van der Ploeg
Regional Sales Director
For Critical Pa h Netherlands

+31 (0) 6 512 77060 phone
+31 (0) 6 105 48013 fax

A Global Leader in Digital Communications Software and Services