Barneveld, Netherlands - June 26, 2002 - Baan, the leading enterprise application provider for industrial enterprises and part of Invensys plc, has announced alliances with KPMG Consulting, Compaq Netherlands and Cisco to develop a major new telecommunications solution for Broadband Service Providers. This new solution will provide telecoms organizations with a range of next-generation business support systems based on streamlined end-to-end processes, offering easier implementation and maintenance, greater flexibility and scalability, with minimal Cost of Ownership.
With this solution and the knowledge and experience of KPMG Consulting, telecoms companies can better position themselves to achieve outstanding results in three main strategic areas: Operational Excellence, Customer Intimacy and Product Leadership. The broadband solution will help telecoms companies benefit from achieving greater customer satisfaction through fully automated fulfilment processes, lower churn rate, greater knowledge of customers and products, reduced revenue erosion, faster time-to-market, lower operational costs, increasingly integrated processes within the self-service chain, management information and tracking and tracing of orders and complaints.
Based on its extensive knowledge of the telecommunications industry, KPMG Consulting can provide telecoms companies with a suitable business oriented solution architecture, system architecture, overall program management and change management. Baan and Compaq can provide the customer with the detailed process design, system architecture, project management and implementation.
The main areas supported by Baan are the business processes - managing the customer contacts and internal and external resources. The main areas supported by Compaq are the operational processes - controlling and monitoring the network elements. An important element is Compaq's TeMIP, a proven implementation of Compaq's commitment to open systems through adoption of Open System Interconnection (OSI) standards. The purpose of TeMIP is to provide a basis for the long term, orderly development of management solutions for telecommunication networks. TeMIP is a comprehensive system of integrated network management software and lets organizations monitor, control, and test manageable objects in various network settings, extending from a small, homogeneous local area network to an enterprise-wide, distributed network environment.
Cisco provides the network elements and routers with the software belonging to these. High-speed broadband access to the Internet and corporate networks has become a necessity for users in today's networked world. Broadband access can directly help improve employee productivity and provides a foundation for rich new voice and video services. Cisco continues its development efforts on the full range of broadband technologies - cable and DSL products for home and remote office access, Ethernet for wired in-building access, and high-speed wireless access solutions.
Cisco technology provides network services supporting all types of applications throughout the organization - for businesses that need an access solution that delivers intelligent services, through to branch offices and remote workers, helping to transform these sites into full-service branch offices. Intelligent services are enabled by Cisco IOS and software support enhances security, availability, QoS and manageability. Together, these features are the foundation for successful implementation of network-enabled applications. To meet the needs of the full-service branch office requires security to help keep corporate data safe from unauthorized access; manageability so technical staff is not burdened by excessive network setup or maintenance at remote locations; high availability services to enhance network reliability and optimize accessibility of the applications; and QoS so mission-critical and time sensitive traffic receives the appropriate priority.
Harry Wijbenga, partner at KPMG Consulting commented: "Based on our in-depth knowledge of the business needs and the business end-to-end processes in this market, we are working with Baan and its alliance members, Compaq and Cisco to develop a preconfigured solution for the telecom industry. This solution will be designed for rapid implementation and will have great flexibility."
Henk de Ruiter, Senior Vice President of Marketing and Alliances at Baan
said: "We are very pleased to re-affirm our relationships with KPMG Consulting, Compaq and Cisco based on the quality of our products and our strategy. We enhance each other's presence in the telecoms market because of our individual qualities.
"In today's telecommunications market, three key business drivers are dominating the current climate - reducing costs/generating cash, maximizing revenue from the customer base, and achieving a high Average Revenue Per User. With this solution, we are able to address these challenges and others such as the cost and time needed for deployment of new services, the flexibility and scalability of the systems, and multi-channel distribution. The total broadband solution will support telecoms companies looking to achieve operational excellence, customer intimacy or product leadership," added Henk de Ruiter.
iBaan for Telecommunications is part of the iBaan suite of Internet-enabled solutions that combines proven Baan technology with new developments to enable customers to take significant steps towards seamlessly integrating systems and processes. It provides end-users with personalized and easy-to-use information, and empowers businesses to collaborate with their customers and suppliers over the Internet.
About KPMG Consulting:
KPMG Consulting is the leading ICT advisory firm in the Netherlands, providing customers with strategic and technical advice to excel in the information age where global competition and e-business are undeniably linked with customer satisfaction. The company offers tailor-made advice and end-to-end (e-)solutions to help its customers' businesses grow and prosper, assisting them to create value for their customers and differentiation from their competitors.
KPMG Consulting's clients are large- and medium-size corporations and multi-nationals, as well as government agencies and non-profit organizations inside or outside the Netherlands who want to optimize their business processes and be leaders in the (new) economy.
For more information, please visit http://www.kpmgconsulting.nl
About Compaq:
Founded in 1982, Compaq Computer Corporation is a leading global provider of information technology products, services and solutions for enterprise customers. Compaq designs, develops, manufactures and markets information technology equipment, software, services and solutions, including industry-leading enterprise storage and computing solutions, fault-tolerant business-critical solutions, communication products, personal desktop and notebook computers, and personal entertainment and Internet access devices that are sold in more than 200 countries directly and through a network of authorized Compaq marketing partners. Since May 7 2002 Compaq is part of the new HP. Information on Compaq and its products and services is available at www.compaq.com.
About Cisco Systems:
Cisco Systems, Inc. (NASDAQ: CSCO) is the worldwide leader in networking for the Internet. News and information are available at http://www.cisco.com. Cisco equipment in Europe is supplied by Cisco Systems International B.V., a wholly owned subsidiary of Cisco Systems, Inc.
About Baan:
Baan helps industrial enterprises optimize their enterprise performance strategies and compete in the knowledge-driven 'networked economy', with its ever-increasing demands for information, integration, and collaboration. Through its open and powerful iBaan suite of Internet-enabled solutions, Baan is ideally placed to support organizations in the manufacturing, logistics, services, and engineering industries as they move towards tighter integration of their complex processes, closer collaboration throughout their value chain, and greater accessibility of cross-enterprise transactional and analytical information. Baan has more than 15,000 customer sites worldwide and is part of the Production Management division of Invensys PLC.
For more information, please visit http://www.baan.com
About Invensys plc:
Invensys plc, the international production technology and energy management group, specializes in helping companies to improve efficiency, performance and profitability. With close to 76,000 employees, Invensys is headquartered in London, England.
Our Production Management businesses work closely with customers in order to drive up performance of their production assets and maximize the return on investments in product technologies. The division includes Foxboro, Wonderware, Triconex, APV, Eurotherm and Baan and it addresses the oil, gas and chemicals; food beverage and personal healthcare; and discrete and hybrid manufacturing sectors.
Our Energy Management businesses actively work with clients involved in both the supply and consumption of energy and water, developing systems using innovative technologies that improve the management of energy and water costs and the reliability and security of power supplies. The division includes Energy Solutions, Metering Systems, Home, Appliance and Climate Controls and Powerware and focuses on markets connected with power and energy infrastructure and commercial and residential buildings. We also serve the specialized rail, windpower and power components markets through Westinghouse Rail Systems, Hansen Transmissions and Lambda respectively.
For more information, visit: http://www.invensys.com
For more information, please contact:
Baan Benelux
Carolijn Peelen
Communicatie/PR Manager
Tel: 0342 477 525
Email: cpeelen@baan.nl
Brodeur Worldwide
Anja Verheij
Tel: 020 346 20 00
Email: averheij@nl.brodeur.com
pressroom@baan.nl
Tel: 0342 477 539