London, 7 August 2002 – StreamServe, a pioneer in the emerging market of Enterprise Business Communications, today announced that it is establishing a new centre of excellence for production printing within its European Operations. The centre, located in Prague, Czech Republic, will focus on the development of the industry’s leading architecture for incorporating high-volume production printing into the evolving multi-channel business communications needs of enterprises.
Many of the world’s largest companies use production printing to deliver invoices, account statements or marketing documents. The Centre will provide the skills, technology and consultancy to help global enterprises leverage the full value of the production printing process, whilst transitioning to meet customer demand for new formats such as electronic billing.
Dennis Ladd, Chief Technology Officer for StreamServe, comments: “The type of demand we’re seeing is well illustrated by the big telcos, utilities and financial services companies. These companies have invested huge sums of money in production printing facilities that support billing and communications requirements at the heart of the enterprise. Now they are converging these operations with ERP and output management systems, as well as their accounting systems to meet demand for personalised electronic communication. Our work at the Competency Centre allows organisations to re-architect their systems to cope with these multi-channel communications. It’s a key requirement for our customers, and an important addition to StreamServe’s strategy to deliver a unified business communications platform for enterprises.”
StreamServe will work alongside the major print services providers to integrate the benefits of StreamServe’s technology into their own print offerings. Demand is expected to come from enterprise customers with legacy applications that have been replaced by a new ERP system which does not support their production printing requirements, as well as from companies that have existing production printing operations that do not support alternate communication channels, such as email, EDI, XML or HTML.
Nick Earle, chief executive officer of StreamServe, commented: “We have seen that within large enterprises, production printing is increasingly converging with output management and ERP systems. To support this, enterprises are now looking for a single solution that can generate high volume, document orientated output whilst also handling output from ERP business applications. By integrating the increased skills base and technology capabilities from the Production Printing Competency Centre with our Business Communication Platform we are able to support enterprise business communication needs in both print and electronic format. Production printing is a huge investment for any company, but it is rapidly converging into just one aspect of critical business communication.”
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About StreamServe:
StreamServe is a leader and innovator in the fast-growing Enterprise Business Communications market, with over 3,000 customers worldwide. StreamServe is the only company to provide an independent platform for the bi-directional exchange of critical business information in any channel or format. This pioneering approach helps companies reduce the cost of communicating with distributed customers, suppliers and employees, increase the ROI from enterprise applications like ERP, and make all of their printed and electronic output more personal and customer-focused.
StreamServe was founded in Sweden in 1995. Today, StreamServe solutions are distributed and supported in 130 countries. StreamServe alliances include major application vendors, systems integrators and e-business providers such as IBM, SAP, Oracle and Hewlett-Packard. For more information, please visit www.streamserve.com.
StreamServe and Business Communication Platform are trademarks of StreamServe Inc.
StreamServe - chosen by TIME Magazine as one of the 50 Hottest European Technology Companies in 2002. See http://www.streamserve.com/time
For further information please contact:
Sheila Gibson
Chief Marketing Officer Matt Cooper / Steven Robinson
StreamServe Inc Harvard Public Relations
Tel: + 44 (0)1344 292100 Tel: + 44 (0)20 8759 0005
Fax: + 44 (0)1344 292102 Fax: + 44 (0)20 8283 4948
E-mail: sheila.gibson@streamserve.com E-mail: streamserve@harvard.co.uk