Veenendaal, May 15, 2013 –
Dynamics Software announced today the release of their Mobile Field Service Solution that works with Microsoft Dynamics AX 2012 R2. The Dynamics Software Mobile Field Service Solution is a mobile platform that enables enterprises to optimize the operations of field service personnel through a unique integration of Mobile Workforce Automation and a rich Service Management solution. Dynamics Software virtually launched their Mobile Field Service Solution and it was well attended and received by subscribers worldwide.
Eric Veldkamp, Partner & Managing Director at Dynamics Software said, "Launching the Dynamics Software Mobile Field Service Solution is a key milestone in our ambition to amplify the Power of Microsoft Dynamics® AX in the service industry. We are receiving great recognition and demand from the industry for our market leading Service Management Solutions. I am very pleased that our ambition of becoming the leading Microsoft Dynamics ISV for Microsoft Dynamics AX is well on track.”
Most service organizations require secondary or even additional follow up visits, thereby making the effective management of field resources and the overall field service organization extremely vital in the pursuit of service excellence. Dynamics Software understands these business challenges. The need for enhanced Mobile Field Service productivity has never been greater.
Using the Dynamics Software Mobile Field Service Solution, field workers can interact seamlessly with the systems and experts in the back office of the enterprise. And key personnel in the office will always know where the mobile workers are and what they are doing, so customers can be kept informed as well.
With the Dynamics Software Mobile field Service Solution, costs can be reduced while enjoying best-in-class performance. Field workforce becomes more productive, customers more satisfied, and the business bottom-line will see the difference. That is what Dynamics Software calls enterprise mobility.
Dynamics Software offers two Mobile Field Service options:
- Enterprise Portal for Service Management (online only)
Enterprise Portal for Service Management makes it easy for employees to connect to the service information. It is the web extension of Dynamics Software Service Management Solution.
- Mobile Field Service (online and offline)
Mobile Field Service integrated with Service Management increases customer satisfaction, grows incremental revenue and increases profitability. At the same time, service engineers have direct access to all the data they need to perform their job.
To find out more about the Dynamics Software Mobile Field Service Solution, read more on our website or please send an email to info@dynamicssoftware.com.
About Microsoft Dynamics
Microsoft Dynamics is a line of financial, customer-relationship and supply-chain management solutions that helps businesses work more effectively. Delivered through a network of channel partners providing specialized services, these integrated, adaptable business management solutions work like and with familiar Microsoft software to streamline processes across an entire business. Microsoft Dynamics is a trademark of Microsoft Corporation. This press release announcing Graphical Planning and Scheduling for Microsoft Dynamics™ AX is an independent publication and is not affiliated with, nor has it been authorized, sponsored, or otherwise approved by Microsoft Corporation.
About Dynamics Software
Dynamics Software is a dedicated Microsoft ISV (Independent Software Vendor) amplifying Microsoft Dynamics AX with additional software for Service and Maintenance, Rental Management, Warehouse Management, Dealer Management and Planning and Scheduling of Project and Production. Our solutions are sold, implemented & supported worldwide through selected Sales and Certified Value Added Resellers of Microsoft Dynamics AX. More than 250 customers worldwide rely on Dynamics Software to support their daily business processes. Dynamics Software is a member of the Microsoft Dynamics President’s Club 2011. This is a group of top channel partners with a constant dedication to achieving high levels of customer satisfaction and an active pursuit of product and technological advancement. Dynamics Software was awarded by Microsoft winning the 2011 Microsoft Dynamics ISV of the year award Western Europe and being a finalist again for 2012.
More information:
If you need more information please send an email to info@dynamicssoftware.com
Address:
Dynamics Software
Newtonstraat 27A
NL-3902 HP VEENENDAAL
The Netherlands |
www.dynamicssoftware.com
Phone: +31 318 507800
Fax: +31 318 518604 |