FOSTER CITY, Calif. and AMSTERDAM, Netherlands – April 26, 2006 – newScale® Inc., the market leader in IT Service Catalog and Service Portfolio Management software solutions, and Motifact Service Management B.V., a leading provider of IT Management Solutions in the Benelux market, today announced a new business partnership. Motifact is now certified to sell, implement and provide training on newScale solutions to Global 2000 organizations based in Belgium, the Netherlands and Luxembourg.
In addition, the companies announced their first joint customer win, with one of the world's largest companies. The customer has successfully deployed newScale RequestCenter®, to manage more than 100 IT services for more than 3,000 IT staff worldwide. Over the next few months, the solution will be rolled out to more than 100,000 employees around the globe.
"newScale’s proven track record with leading Global 2000 companies is yet another advantage we can bring our customers,” said Bert van Barneveld, managing director, Motifact. “The company’s best-in-class Service Catalog solutions are highly rated by industry analysts and major corporate users alike. Together, we will help IT executives in the Benelux region effectively implement a modern blueprint for managing their organizations.”
"This alliance will help solidify our recent gains in Europe,” said Dominic O’Riley, vice president of Europe, Middle East, and Africa (EMEA), newScale. “Over the past few months, we have seen a significant increase in the number of European clients studying and deploying IT Service Catalog and Service Portfolio Management software solutions. Motifact clearly extends our reach in the marketplace and brings major Benelux customers an increased level of service and expertise.”
Training Courses
newScale also announced new European dates and locations for its popular Service Catalog training course. The course will be open to both Motifact customers and other interested parties. Since October 2005, more than 150 individuals from Global 2000 corporations and other leading IT service organizations have taken the intensive “How to Design an ITIL-Compliant Service Catalog” course in the United States and Europe. The sessions provide practical how-to training, expertise, and direction as IT departments take on the challenge of transforming IT from an asset-centric to a customer-centric model.
Upcoming Service Catalog training courses will be held in London, United Kingdom, May 9 – 10, and in Amsterdam, Netherlands, during June.
Click here for more information or to register or contact newScale at Training
UK@newscale.com or by phone at +44 208 334 8077. Session enrollment is limited to ensure hands on learning. Every previous course has sold out, so interested parties are encouraged to register early to reserve their seat.
newScale Alliances
newScale forms alliances with proven consulting and implementation leaders and requires that their consultants pass the newScale Certification program. This program certifies professionals who can effectively work on a newScale implementation team, are trained to reflect high professional services standards, and have demonstrated mastery of the subject matter necessary to deliver a successful implementation. For more information on the newScale Certification Program please contact
alliancesinfo@newscale.com.
About Motifact Service Management B.V.
Motifact Service Management specializes in processes, products and services required to deliver, support and manage organization's IT Service-, Asset- and System Management infrastructures. Motifacts' dedication to customer success based on extensive knowledge, years of industry experience and proven quality receives high customer appreciation.
Motifact is part of the 2e2 group and represented by 3 strong brands: Q-Pex as HP/Peregrine business partner; Keen ITM as BMC Software business partner and Motifact for IT Management services. For more information please e-mail
info@motifact.nl or call +31 20-462-7-462
About newScale, Inc.
newScale, Inc. is the leader in Service Portfolio Management software solutions for Global 2000 companies, with more than 800,000 users worldwide. newScale solutions enable IT and other service organizations to catalog their portfolio of services, govern demand for services, manage delivery of services, and optimize service quality. newScale customers – including twenty percent of the Fortune 50– benefit from increased operational efficiency, reduced costs, improved service levels, and greater IT/business alignment. For more information, please visit the newScale Web site at
www.newscale.com or call +1 650-403-7700.
Editor’s Note: All newScale brand and product names are trademarks or registered trademarks of newScale Inc. in the U.S. and other countries. All other products or company names mentioned are used for identification purposes only, and may be trademarks of their respective owners.
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Media Contacts:
Aaron Grunwald
Reidy Communications for newScale, Inc.
+1 (415) 863-1214
aaron@reidycommunications.com Fred Kouwenberg
Motifact Service Management B.V.
+31 (6) 2702 4932
Fred.Kouwenberg@motifact.nl