OPEN TEXT BIEDT CREW BRITANNIA AIRWAYS DRAADLOOS TOEGANG TOT KRITISCHE VLUCHTINFORMATIE
Kostenbesparingen en efficiëntieverhoging dankzij Livelink workflow op PDA en laptop
Britannia Airways breidt Open Text's Livelink software uit waardoor piloten en cabinepersoneel tijdens de vlucht via PDA's en laptops direct kunnen beschikken over essentiële vluchtgegevens. Met behulp van draadloze technologie worden actuele vluchtgegevens binnen gehaald op PDA en laptop op het vliegveld waar de crew op dat moment is. In een tijd waarin hoge eisen worden gesteld aan veiligheid in de luchtvaart is het van belang dat de crew op elk moment over de meest recente gegevens beschikt. Ook het verwerken van aankopen die passagiers tijdens de vlucht doen, gaat via Livelink. Door de met papierwerk gerelateerde processen en formulieren te vervangen door Livelink workflows verwacht Britannia meer dan 500.000 pond (op dit moment ongeveer 724.640 euro) per jaar te besparen.
Over Open Text
Open Text Corporation is met meer dan 5.000 klanten in 31 verschillende landen en 15 miljoen gebruikers wereldwijd een van de toonaangevende leveranciers van Enterprise Content Management software. Onder de productnaam Livelink biedt Open Text web-based oplossingen voor documentmanagement, kennismanagement, (enterprise) content management, workflow, projectmanagement en recordsmanagement. Met Livelink kunnen gebruikers makkelijker samenwerken, kennis delen en (innovatie) processen versnellen.
Het volledige, Engelstalige persbericht is onderaan deze e-mail te lezen of online via www.opentext.com/news.
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Voor meer informatie:
Tjerk Suurenbroek
Open Text Benelux
tel: 023-565 23 33
mailto:tsuurenb@opentext.com
Charlotte Teelen / Marjolein Rigter
Edelman
tel: 023-554 20 30
mailto:charlotte.teelen@edelman.com
mailto:marjolein.rigter@edelman.com
http://www.edelman.com/nl
PRESS RELEASE
Open Text's Livelink Goes "In-flight" for Britannia Airways
Airline Extends Livelink Via PDAs to Get Critical Information to Crews During Flights
Chicago, Il-January 21, 2004-Open Text(tm) Corporation (Nasdaq: OTEX, TSX:OTC), provider of Livelink®, the leading collaboration and content management software for the global enterprise, today announced that Britannia Airways has extended its Livelink deployment to provide PDA and laptop access during flights, giving pilots and cabin crew real-time access to critical flight data on the aircraft.
The PDA's have been rolled out to Britannia cabin crew and are used to record and transact in-flight retail purchases and present flight documentation which is downloaded using wireless technology at the bases prior to the flight. The solution builds on Britannia Airway's original Livelink application-a flight briefing system, which provides pre-flight data, such as passenger manifests, staff schedules and security information.
"We have given our pilots and cabin crew the ability to take Livelink directly into the aircraft through portable electronic devices, providing around-the-clock access to Livelink content so that they can make the best use of their travel time," said John Gough Program Manager at Britannia Airways. "Britannia has always perceived Livelink as a robust, fast-to-deploy infrastructure and at its most effective when utilized to deliver structured content across the enterprise. This is especially important today as we enter an age of heightened airline security. When applying this kind of a holistic approach to a Livelink implementation, it is easy to see how its widespread adoption delivers demonstrable ROI through the consolidation of disparate applications and increased flexibility."
By replacing paper-based processes and forms with Livelink workflows, Britannia estimates that they are saving over £500,000 per annum. Laptop computers have been rolled out to Britannia's pilots and, using Livelink, the airline has also been able to replace traditional paper-based manuals, and pilot notices, reducing briefing times to ensure 'on time' flight departures and providing an audit trail to ensure that pilots are fulfilling all aviation guidelines, regulations and policies.
"Britannia's Livelink deployment is an excellent example of true Enterprise Content Management (ECM)," said Mike Farrell, Executive Vice President of Global Sales & Marketing, Open Text. "What makes its solution unique are the strides the organization has taken to extend the solution enterprise-wide, be that on the ground or in the air, while taking into account the various requirements of a wide variety of constituents."
Britannia won the 2003 LiveLinkUp Award for best Content & Document Management Solution for its use of Livelink. For more information, visit:
http://livelinkup-orlando.opentext.com/awards/winners-circle.html.
About Open Text and Livelink
Open Text(tm) is the market leader in providing Enterprise Content Management (ECM) solutions that bring together people, processes and information in global organizations. Since launching the world's first Internet search engine and the first Web-based enterprise collaboration and knowledge management software, Open Text has continued its leadership in providing global enterprises with innovative and effective solutions.
Throughout its history, Open Text has matched its tradition of innovation with a track record of financial strength and growth. Today, the company supports fifteen million seats across 10,000 deployments in 31 countries and 12 languages worldwide. Open Text's flagship product, Livelink® seamlessly combines collaboration with content management, helping organizations transform information into knowledge to provide the foundation for innovation, compliance and accelerated growth. For more information on Open Text and Livelink, go to: www.opentext.com and www.opentext.com/livelink.