Nieuwegein - Avaya, leverancier van communicatienetwerken en diensten voor de zakelijke markt, introduceert nieuwe oplossingen die de veiligheid van IP-communicatie vergroten, het beheer van geconvergeerde netwerken vereenvoudigen en bedrijven in staat stellen tegemoet te komen aan de behoeften van de groeiende groep mobiele eindgebruikers. Het nieuwe productportfolio omvat een nieuwe generatie software-applicaties, media-servers en -gateways voor kleine, middelgrote en grote bedrijven en een complete reeks desktop- en draadloze IP-telefoontoestellen. Deze producten zijn gebaseerd op de nieuwe versie van de IP-telefoniesoftware van Avaya, Communication Manager 2.0. Avaya Communication Manager is een essentieel onderdeel van Avaya's portfolio van IP-gebaseerde MultiVantage(tm) Communications Applications. De software biedt bedrijven toegang tot een uitgebreide reeks geavanceerde communicatiemogelijkheden, waaronder de meest complete beveiligingsoplossingen voor IP-telefonie in de markt.
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Voor meer informatie:
Lammers van Toorenburg Benelux PR
Marjan Kok
Tel: 030 656 50 70
avaya@lvtpr.nl
Avaya Nederland B.V.
Rob de Moor
Tel: 030 609 76 00
rdemoor@avaya.com
Avaya Launches IP Telephony Solutions That Increase Security, Simplify Management and Expand Mobility of Converged Networks
- New Avaya Communication Manager 2.0 Software Delivers Enhanced IP Telephony Encryption, Multi-Lingual Support, and Expanded Cell Phone Functionality
- Avaya Unveils New MultiVantage Communications Applications, Media Gateways and Servers and IP Telephones
Avaya Inc. (NYSE:AV), a leading global provider of communications networks and services for businesses, today announced new products that increase the security of Internet protocol (IP) communications, simplify the management of converged networks, and enable enterprises to meet the needs of increasingly mobile end users.
The new portfolio of products includes a new generation of market-leading software applications, media servers and gateways for small, medium and large enterprises, and a full range of desktop and wireless IP telephones. All of these products are powered by the new release of the company's flagship IP telephony software, Communication Manager 2.0.
Avaya Communication Manager is a core component of Avaya's family of IP-based MultiVantage(tm) Communications Applications. The software provides organizations with access to a broad range of advanced communications capabilities, including one of the most comprehensive security solutions for IP telephony in the marketplace.
With this release, Communication Manager increases security with new support for the Advanced Encryption Standard (AES), protecting voice conversations carried on converged networks in an open standards environment. Additionally, new IP signaling encryption defends enterprises against hacker attempts and those seeking to steal confidential information transmitted between a headquarters and a branch office. The security features of Communication Manager are part of an overall security solution that includes Avaya's worldwide services organization - Avaya Global Services - which provides network assessment and security consulting for IP solutions in multi-vendor environments.
The new release of Communication Manager also contains new Unicode support to expand the multi-lingual capabilities of an IP telephone's visual displays, such as caller ID and Web screen content. Unicode is a standard that allows text in virtually any language to be rendered on a device or PC display. With Unicode, Avaya Communication Manager expands its language support, introducing the software in Japanese, Chinese, and Russian.
For road-warriors working in any location, Avaya Communication Manager enhances its Extension-to-Cellular application, enabling cell phone users to access an expanded array of call handling functions. Avaya Extension-to-Cellular lets users extend their primary business phone number to their cell phone - providing one-number accessibility. This application now extends essential call handling features to a cell phone, enabling mobile employees to use their cell phones to initiate multi-party conference calls, forward and transfer calls to other employees, or negotiate between multiple callers.
The new release of Avaya Communication Manager provides simplified packaging, available in either a single-site or multi-site edition for organizations serving multiple locations, and now integrates built-in management tools. The software serves as the foundation for all of Avaya's converged products, including today's new introductions:
- A media gateway designed for small branch offices (Avaya G350 Media Gateway).
- A media gateway for medium-to-large sized enterprises with mission-critical communications (Avaya G650 Media Gateway).
- A media server for medium-to-large sized organizations (Avaya S8500 Media Server).
- A mid-range IP telephone, featuring a graphic display and Web-enabled capabilities (Avaya 4610SW IP Telephone).
- An IP speakerphone for conference room deployment featuring wide microphone coverage (Avaya 4690 IP Speakerphone).
- Two wireless IP phones: a compact version for general enterprise deployment (Avaya 3616 IP Wireless Telephone) and a rugged version for industrial and institutional applications (Avaya 3626 IP Wireless Telephone).
- The new version of the company's IP messaging application (Avaya Modular Messaging 1.1).
"Since launching its new generation of IP telephony solutions almost two years ago, Avaya has consistently bolstered the product line, increasing its value to enterprise customers and at the same time challenging competitors," said Brian Riggs, principal analyst, Current Analysis. "The current additions to its family of converged products, and enhancements to Avaya Communication Manager, will provide customers with greater configuration and deployment options when implementing IP telephony solutions."
New Gateways, Servers and Applications Deliver Advanced Communications to Branch Offices
In 2004, the number of U. S. employees in enterprise firms (those with 1,000 or more employees) working remotely is expected to increase, with more than half working out of a branch office location.¹ Avaya is addressing this trend with new gateways and servers that meet the needs of an increasingly distributed workforce.
The new G350 and G650 Media Gateways - designed for small branch offices and large corporate campuses, respectively - enable organizations to effectively deploy and manage Communication Manager features across offices with as few as eight or as many as 36,000 users². This includes Localized Dialing Plan features, which let branch offices and other regional locations customize department extensions, regional announcements, outside access codes and other vital calling capabilities.
The new media gateways and servers integrate industry-leading levels of business continuity, helping enterprise communications remain active during network interruptions or maintenance. Among the business continuity solutions are RAM Disk call processing for the Avaya S8500 Media Server for medium-to-large sized businesses, Local Survivable Processor (LSP) options for the G350 Media Gateway and duplicate IP server interfaces for G650 Media Gateway port networks. Communication Manager contains new diagnostic tools that enable routine maintenance or upgrades to occur without interrupting voice traffic on a network.
Avaya's entire portfolio of converged products and solutions are supported by Avaya Global Services, which provides a full range of maintenance, management and business continuity services to help ensure highly resilient converged networks.
New Avaya applications include the next version of Avaya's IP messaging platform, Avaya Modular Messaging 1.1, which provides scalable Internet standards-based messaging and call answering solutions. This version delivers IP connectivity to Avaya Communication Manager, reducing costs and simplifying implementation across distributed converged networks. Now, in a single product, customers have choices of desktop messaging by phone, IP phone, Web browser, IMAP4 clients, and plug-ins to Microsoft Outlook.
"As a recognized leader in IP telephony, Avaya provides businesses around the world with the highest levels of security, scalability and functionality for converged networks," said Micky Tsui, vice president and general manager, Communications Systems Division, Avaya. "These new products expand Avaya's portfolio of converged solutions to serve enterprises of all sizes, helping organizations securely and cost-effectively deliver IP telephony to any business location -- from the smallest branch office to the largest headquarters location."
New Avaya IP Phones Improve Productivity of the Mobile Worker
In addition to the software's Extension-to-Cellular enhancements, Avaya Communication Manager powers Avaya's second generation of IP wireless telephones for those requiring mobile communications throughout their work campus. These 802.11-ready devices come in a lightweight version for corporate use (3616) or a new heavy-duty version (3626) for those working in industrial environments. Both versions give employees access to the more than 700 features of Communication Manager, and the heavy-duty version can function as 'push- to- talk' walkie-talkies over a wireless local area network.
Communication Manager also powers the next generation of Avaya IP phones, broadening its portfolio with a new Web-enabled IP desktop phone (4610SW), an IP conference station (4690), and the second generation of Avaya IP wireless telephones.
Charter Steel: Cost-Effective IP Telephony Solutions Raising Communications to the Next Level
One of the companies benefiting from the Avaya converged software and systems - including the new version of Communication Manager, the S8500 media server, and the G650 Media Gateway -is Charter Steel, a privately held firm supplying the automotive industry. Charter Steel migrated to Communication Manager 2.0 from a prior generation Avaya telephony application, protecting much of its existing investments and processes.
Charter Steel is using the software to distribute advanced telephony features to seven of its company locations across the Midwest. The features include Speech Access for Communication Manager, which allows employees to use spoken commands to access corporate directories and initiate phone calls and "meet me" conferencing capabilities that eliminate the need for costly outside conferencing services. Charter Steel's quality control and technical support employees use the Avaya IP Softphone for PC to remotely access their network and communicate via laptop computer.
"Communication Manager gives us the flexibility to deliver the precise set of features our employees need - whether they are working at the manufacturing plant or remotely from home or a customer location," said Peter Schwei, telecommunications supervisor, Charter Steel. "Avaya is helping raise our business to a new level of communications, while saving us thousands of dollars a month by eliminating costly T1 lines formerly used to link company sites. Avaya sets the bar for IP telephony, from security and maintenance to the capabilities of its IP applications."
About Avaya
Avaya Inc. designs, builds and manages communications networks for more than 1 million businesses worldwide, including 90 percent of the FORTUNE 500®. Focused on businesses large to small, Avaya is a world leader in secure and reliable Internet Protocol (IP) telephony systems and communications software applications and services.
Driving the convergence of voice and data communications with business applications - and distinguished by comprehensive worldwide services - Avaya helps customers leverage existing and new networks to achieve superior business results. For more information: http://www.avaya.com.
About Avaya Global Services
Avaya Global Services includes more than 7,000 consultants and professionals and 23 network operations and 13 technical centers worldwide. The Avaya Services team assesses, plans, designs, manages and maintains converged voice and data networks, including multivendor local area and wide area networks. For more information: http://www1.avaya.com/services.
¹ In-Stat/MDR Report: What's Next: Telecom Trends and Expenditures in the US Business Market, June 2003 ² Figure based on Avaya configuration of S8700 media server and gateways