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Siemens completes migration project at Heidelberger Druckmaschinen AG

Centralized administration of telecommunications at 13 European sites lowers operating costs

Siemens IC Networks has completed the conversion of all the telecommunications systems of Heidelberger Druckmaschinen AG to the HiPath 4000 real-time IP system. The contract encompassed migration at 13 European sites in Germany, Great Britain, Austria, and Switzerland with a total of 9000 ports. At the same time, a global network management system was implemented, and both voice mail systems and call centers standardized. As an internationally active company, Heidelberger Druckmaschinen opted for Siemens' offer since it offered central administration of the entire communication network, thus allowing operating costs to be cut substantially. In addition, within the communication architecture distributed across several countries, standardized solutions could be adapted to the respective technical level of the individual site.

Heidelberger Druckmaschinen AG is a global solution provider for the entire print media industry with headquarters in Heidelberg in the German state of Baden-Wurttemberg. The new communication solution should, primarily, allow a centralized infrastructure to be set up in the company and provide a system that would meet the requirements for future conversion to IP networks. With branches in all the countries involved, Siemens proved to be the ideal partner since it was able to offer the relevant solutions locally.

For future conversion to a pure IP communication network, all the features can be made provided centrally to all the connected branches. The global network management system handles administration and support tasks for all the HiPath 4000 systems. In particular, this means monitoring of operating status, immediate processing of system messages, troubleshooting, administration of workpoints and the network, and precise billing of costs, as well as recording and analysis of the voice and data traffic. The existing phone and voice mail solutions at the sites in Heidelberg, Rohrbach, Munich, and Kiel with a total of about 2000 voice mailboxes were migrated to a central unified messaging system, HiPath Xpressions Version 3.0. Thus the uniform and standardized infrastructure makes a further contribution toward lowering operating costs – in six-digit figures! This unified messaging solution, that has now been implemented in Europe, should also serve as the basis for similar projects in the USA and Asia. In the mid-term, the plan there is to also optimize communication through centrally provided applications and network management.

HiPath is the Siemens Enterprise Convergence Architecture. It allows companies, in accordance with their own individual requirements and securing existing investments, to further develop their existing voice and data infrastructures, and, if necessary, to implement new IP (Internet Protocol) technologies. The extensive product portfolio offers companies various options for organizing the further development of their infrastructures on the basis of value creation and RoI (Return on Investment): There isn't one right way, but there is 'the' right way for each business. Siemens aims to become number 1 in this segment.

To date, more than 70 percent of the Fortune 500 companies have already opted for a Siemens Enterprise solution. Customers include BMW, DaimlerChrysler, Deutsche Bank, Ford, IBM, Kodak, Oracle, Sofor and Volvo.

Additional information about HiPath is available at: http://www.hipath.com

Siemens Information and Communication Networks (IC Networks) is a leading provider of network technology for enterprises, carriers and service providers. Its comprehensive portfolio - HiPath for enterprises, SURPASS for carriers - comprises IP-based convergence solutions for voice and data, a full range of solutions for broadband access, and optical transport networks. The Siemens Group thus provides complete solutions from a single source for the infrastructure of the Next Generation Network — optimized for a prompt return on investment and to open up new business opportunities for customers. In fiscal 2002 (year-end 30 September) IC Networks posted sales of  EUR 9.6 billion.

Further information about ICN is available at: http://www.siemens.com/networks

Heidelberger Druckmaschinen AG (Heidelberg), with about 24,000 employees in more than 170 countries worldwide is a leading solution provider for the print media industry. Headquartered in Heidelberg, Germany, the company offers products ranging from prepress to a wide variety of printing and finishing processes. For example, the Heidelberg Gruppe Software develops and produces electronic prepress products, sheet-fed offset, rotary offset, and digital printing equipment, as well as finishing systems. The company has by far the largest service and sales network in the industry. Through its 20 international production sites and 250 sales offices, 240,000 customers receive optimal service worldwide. Heidelberg generates 85 percent of its sales through its own sales companies and makes 87 percent of its sales abroad. In fiscal year 2002/2003 Heidelberg posted sales of about 4.1 billion euro.

Additional information on Heidelberg: http://www.heidelberg.com/


Further information:
Heidelberger Druckmaschinen AG
Unternehmenskommunikation
Thomas Fichtl
Tel.: 06221 92 47 47
Mobil: 0173 318 69 47
E-Mail: thomas.fichtl@heidelberg.com

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