Leading-Edge Support Automation Solution Increases IT Efficiency While Maximizing Service Levels to End-Users
ISLANDIA, N.Y., January 11, 2006 – CA (NYSE: CA) today announced the acquisition of Control-F1 Corporation, a privately held provider of support automation solutions that automatically prevent, detect, and repair end-user computer problems before they disrupt critical IT services. The acquisition will enable customers to both significantly improve the productivity of their IT help desks and maximize service levels to end-users. It ..
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